Building Services

The Building Services department is responsible for all maintenance and development of the building throughout the Centre. The department employs 37 staff, of which 18 are contractors, runs a 24-hour operation and manages a Help Desk throughout the day. More specifically it organises and oversees:

• Planned and reactive maintenance of building and fabric services
• Specialist contractors for maintenance of systems
• Projects to develop and improve the Centre
• Tenant shopfit approval and liaison
• Energy management and purchasing.

The Building Services department is a key service in ensuring the safe and secure running of the building.

Building Services’ Fast Facts

• The Help Desk receives and processes over 6,500 calls on average each year.
• The Help Desk team can deal with anything from problems with the air conditioning to the Centre’s telephone systems.
• The Permit Office issues over 8,500 ‘permits to work’ to contractors on average each year.
• The granite floor contract was the largest placed in the UK, covering some 21,356m.sq
• The Lighting Management System controls over 38,000 individual lights. Light bulbs are changed in a major single operation at various times throughout the year.
• There are 536 distribution boards and in excess of 10,600 electrical circuits at the Centre.
• The cost of energy to The Trafford Centre is over £1.5m/annum.
• There are over 200 location sites for plant and equipment on the Centre roof.
• To support the planned maintenance programme we have 230 operation and maintenance manuals and 22,000 drawings.